PRIVACY POLICY

1. SCOPE

1.1 This privacy policy (“Privacy Policy”) applies to your use of the domain name Vetmedd.com, and a mobile application, Vetconnect, owned and operated by SWQA ("VetMedd").

1.2 The domain name and the mobile application are collectively referred to as “Website/ VetMedd”, a platform that provides appointment booking services as permitted under applicable law.

1.3 This Privacy Policy applies to visitors, prospective customers, and existing customers of the Website (referred to as “You” or “User”).

1.4 It describes VetMedd’s practices in relation to the collection, use, and sharing of certain information, including Personal Information.

1.5 Published in accordance with the IT Act 2000 and related rules.

1.6 We implement security practices to protect your data.

1.7 By using this Website, you agree to this Privacy Policy. If you do not agree, do not continue.

2. TYPE OF INFORMATION COLLECTED

2.1 We collect information when you use the Website or obtain services.

Personal Info: Name, DOB, gender, contact info, etc.

Sensitive Info: Financial, medical records, biometrics.

Browsing Data: IP address, device info, etc.

Cookies: Used for technical/admin purposes. Can be disabled via browser settings.

2.6 We do not knowingly collect data from children without parental consent.

2.7 We are not responsible for incorrect info provided by users.

3. CONSENT AND RIGHT TO AMEND

3.1 Info provided is voluntary.

3.2 You may withdraw consent, but services may be limited.

3.3 You can request modification or deletion of your info.

4. AGE OF CONSENT

4.1 You must be the age of majority in your region or have parental consent.

5. PURPOSE FOR COLLECTING INFORMATION

5.1 To deliver, manage, and improve the Services.

5.2 For business operations, promotions, legal compliance, etc.

5.3 You may opt out of promotional communication.

6. DISCLOSURE & TRANSFER OF INFORMATION

6.1 Shared only as required – e.g., with service providers or by law.

6.2 May share non-personal info with ad networks or researchers.

6.3 General user stats may be shared for business development.

7. RETENTION

7.1 Info stored only as long as necessary or required by law.

7.2 Anonymized data may be stored longer for research.

8. THIRD PARTY LINKS

8.1 We are not responsible for third-party privacy practices.

8.2 Please review those privacy policies separately.

9. PAYMENT RELATED INFORMATION

9.1 Transactions handled by third-party gateways.

9.2 We are not liable for any loss due to such gateways.

10. SECURITY

10.1 We use reasonable security practices to protect your data.

10.2 Third-party data processors are required to follow security norms.

10.3 You are responsible for safeguarding your credentials.

11. MODIFICATION

11.1 We may change this policy anytime. Check periodically.

11.2 Continued use means acceptance of the updated policy.

12. GOVERNING LAW AND DISPUTE RESOLUTION

12.1 This policy is governed by Indian law. Disputes subject to Indian courts.

13. GRIEVANCE REDRESSAL

13.1 For concerns, contact:

  • Name: Aashish Barve
  • Email: Ashishbarve@swqaindia.com
  • Phone: 9820293484
  • Address: Koteshwar Palace, Jeeva Mahale Marg, Andheri East

14. ACCOUNT DELETION

14.1 For DELETION, contact:

Mail us your Account Email Address and reason to start account deletion process